News and Updates
Mandel Listed in the Top 66 Usability Experts
Andrew Chornyy, CEO of Plerdy, a UX marketing company, posted a list on LinkedIn of the top 66 Usability Experts. I’m honored to be on the list. Check it out.
User Experience Design, User Research, and Expert Witness Consulting
Key Skills
- Over 30 years of experience and leadership in application, website and mobile app design, prototyping, user research and usability testing, applying psychology and consumer design principles.
- User research/usability testing of wireframes, prototypes, and products, providing quick and inexpensive feedback on product design, marketing, branding, interaction, navigation, content, and overall user experience
- Extensive experience creating corporate UX and UI guidelines and standards
- Expert witness experience in numerous cases, representing major clients such as the Federal Trade Commission (FTC). Litigation topics include software patent, intellectual property, breach of contract, trademark litigation, and fraudulent or deceptive trade practices. Expert witness testimony in Federal Court.
- Eleven-year career in IBM’s leading-edge Common User Access (CUA) User Interface Architecture group. IBM team designed and prototyped IBM’s OS/2 object-oriented user interface. Consistently rated an outstanding performer at IBM
- Author of two well-known books – “The Elements of User Interface Design” (John Wiley & Sons, 1997) and “The GUI-OOUI War: The Designer’s Guide to Human- Computer Interfaces” (John Wiley & Sons, 1994). Author of numerous magazine and journal articles on Graphical User Interfaces (GUIs), software and Web interface design, usability, and user research
- Conference and symposium keynote speaker and workshop presenter on user experience design, user research, consumer psychology and usability
Testimonials
Dr. Mandel suggested solutions that greatly improved the site
From the Blog
What the Internet is doing to our brains: Is Google Making Us Stupid?
Good historical article on how technology changes our lives and how we work. Very informative story about Friedrich Nietzsche, who bought a typewriter in 1882, and the changes that came about in his writing style as a result of using this new technology. Similarly,...
Lazy Eyes: How we read online
Fun, somewhat tongue-in-cheek article about reading/browsing online vs. paper. He uses Jakob Nielsen's writings as examples and goes from there. Worth a read on Slate (Aricle by Michael Agger).
Dealing with Too Much Technology!
Good article in the NY Times about how technology companies are starting to deal with the loss of productivity from too much technology - e-mail, cellphones and instant messaging - being the biggest distractions. Some of the biggest technology firms, including...
User Experience and the Elderly
Sometimes you have to protect users from themselves so they do no harm. Here's a real-world example of creating a faux user experience that helps users remain safe and at home. Here's an example: There's a bus stop located outside the Benrath Senior Centre in...
101 Five-Minute Fixes to Incrementally Improve Your Web Site
More advice about improving the design and usability of your website. Major categories include: Copywriting Usability Search Engine Optimization Accessibility Design Legal View the article