News
Mandel Listed in the Top 66 Usability Experts
Andrew Chornyy, CEO of Plerdy, a UX marketing company, posted a list on LinkedIn of the top 66 Usability Experts. I’m honored to be on the list. Check it out.
User Experience Design, User Research, and Expert Witness Consulting
Key Skills
- Over 30 years of experience and leadership in application, website and mobile app design, prototyping, user research and usability testing, applying psychology and consumer design principles.
- User research/usability testing of wireframes, prototypes, and products, providing quick and inexpensive feedback on product design, marketing, branding, interaction, navigation, content, and overall user experience
- Extensive experience creating corporate UX and UI guidelines and standards
- Expert witness experience in numerous cases, representing major clients such as the Federal Trade Commission (FTC). Litigation topics include software patent, intellectual property, breach of contract, trademark litigation, and fraudulent or deceptive trade practices. Expert witness testimony in Federal Court.
- Eleven-year career in IBM’s leading-edge Common User Access (CUA) User Interface Architecture group. IBM team designed and prototyped IBM’s OS/2 object-oriented user interface. Consistently rated an outstanding performer at IBM
- Author of two well-known books – “The Elements of User Interface Design” (John Wiley & Sons, 1997) and “The GUI-OOUI War: The Designer’s Guide to Human- Computer Interfaces” (John Wiley & Sons, 1994). Author of numerous magazine and journal articles on Graphical User Interfaces (GUIs), software and Web interface design, usability, and user research
- Conference and symposium keynote speaker and workshop presenter on user experience design, user research, consumer psychology and usability
Testimonials
Dr. Mandel suggested solutions that greatly improved the site
Clients
From the Blog
OKbridge
Mandel reviewed and redesigned OKbridge's registration process. He conducted heuristic evaluations of the OKbridge website and online game. Dr. Mandel then worked closely with the founder and development staff to design and prototype the next iteration of the OKbridge...
Sage Software – ACT!
Mandel conducted heuristic usability reviews of ACT!, the world’s most popular contact management software. Also conducted iterative usability evaluations with current ACT! users and Microsoft Outlook users performing common contact management tasks.
DTE Energy
Dr. Mandel was the only usability/human factors consultant to the DTE Energy and Detroit Edison company for a period of six years. He worked with the CEO, CIO, and IT Director on call center, billing applications and internal/external websites. DTE is one of the...