News
Mandel Listed in the Top 66 Usability Experts
Andrew Chornyy, CEO of Plerdy, a UX marketing company, posted a list on LinkedIn of the top 66 Usability Experts. I’m honored to be on the list. Check it out.
User Experience Design, User Research, and Expert Witness Consulting
Key Skills
- Over 30 years of experience and leadership in application, website and mobile app design, prototyping, user research and usability testing, applying psychology and consumer design principles.
- User research/usability testing of wireframes, prototypes, and products, providing quick and inexpensive feedback on product design, marketing, branding, interaction, navigation, content, and overall user experience
- Extensive experience creating corporate UX and UI guidelines and standards
- Expert witness experience in numerous cases, representing major clients such as the Federal Trade Commission (FTC). Litigation topics include software patent, intellectual property, breach of contract, trademark litigation, and fraudulent or deceptive trade practices. Expert witness testimony in Federal Court.
- Eleven-year career in IBM’s leading-edge Common User Access (CUA) User Interface Architecture group. IBM team designed and prototyped IBM’s OS/2 object-oriented user interface. Consistently rated an outstanding performer at IBM
- Author of two well-known books – “The Elements of User Interface Design” (John Wiley & Sons, 1997) and “The GUI-OOUI War: The Designer’s Guide to Human- Computer Interfaces” (John Wiley & Sons, 1994). Author of numerous magazine and journal articles on Graphical User Interfaces (GUIs), software and Web interface design, usability, and user research
- Conference and symposium keynote speaker and workshop presenter on user experience design, user research, consumer psychology and usability
Testimonials
Dr. Mandel suggested solutions that greatly improved the site
Clients
From the Blog
Zoll Medical Corporation
Mandel guided the design and usability testing of the next-generation touch-screen EMS field data collection and management program, RescueNet ePCR. The RescueNet ePCR suite has long been known as the industry’s most powerful and comprehensive electronic patient care reporting solutionThe system is used by EMS and Fire/Rescue ambulance teams to document patient information, history, vital signs, medical and trauma assessments, interventions, and treatment during the entire patient care process up to delivering the patient to a hospital or Emergency Room. To conduct user research, we rode in ambulances for four days, watching medical technicians and paramedics use system in the field. Customers and users were intimately involved in designing the new product.
Calendars.com
Mandel reviewed the e-Commerce website for America’s largest calendar company. He developed customer surveys and conducting usability evaluations on the original site.
Blackboard Transact
Mandel designed and prototyped financial web applications for colleges and students to manage their campus experience. Blackboard Transact™ technology gives students the convenience of one card for all their needs—from building access to campus meals, to on and...