News
Mandel Listed in the Top 66 Usability Experts
Andrew Chornyy, CEO of Plerdy, a UX marketing company, posted a list on LinkedIn of the top 66 Usability Experts. I’m honored to be on the list. Check it out.
User Experience Design, User Research, and Expert Witness Consulting
Key Skills
- Over 30 years of experience and leadership in application, website and mobile app design, prototyping, user research and usability testing, applying psychology and consumer design principles.
- User research/usability testing of wireframes, prototypes, and products, providing quick and inexpensive feedback on product design, marketing, branding, interaction, navigation, content, and overall user experience
- Extensive experience creating corporate UX and UI guidelines and standards
- Expert witness experience in numerous cases, representing major clients such as the Federal Trade Commission (FTC). Litigation topics include software patent, intellectual property, breach of contract, trademark litigation, and fraudulent or deceptive trade practices. Expert witness testimony in Federal Court.
- Eleven-year career in IBM’s leading-edge Common User Access (CUA) User Interface Architecture group. IBM team designed and prototyped IBM’s OS/2 object-oriented user interface. Consistently rated an outstanding performer at IBM
- Author of two well-known books – “The Elements of User Interface Design” (John Wiley & Sons, 1997) and “The GUI-OOUI War: The Designer’s Guide to Human- Computer Interfaces” (John Wiley & Sons, 1994). Author of numerous magazine and journal articles on Graphical User Interfaces (GUIs), software and Web interface design, usability, and user research
- Conference and symposium keynote speaker and workshop presenter on user experience design, user research, consumer psychology and usability
Testimonials
Dr. Mandel suggested solutions that greatly improved the site
Clients
From the Blog
PayPal
Long-term user experience consultant for PayPal, one of the most visited websites in the world. Mandel prototypes and designs PayPal's next generation web and mobile user experiences for consumers and merchants.
Pearson Education
Dr. Mandel is a long-term user experience research consultant for Pearson Education, the world’s largest education company. Conducting lab and remote user testing of desktop and mobile products with teachers, students and parents. He has designed a new usability lab for Pearson in Phoenix, Arizona.
UnitedHealthcare
Theo Mandel was the user experience architect ton one of UnitedHealthcare’s largest internal projects for patient case management.
The multi-million dollar case management system replaced existing legacy clinical applications with a new technology framework, enhanced functionality and a world-class user interface. Mandel worked closely with nurse practitioners and case managers to understand their working environment in patient homes, nursing facilities and hospitals. He worked with business analysts and development teams to define business and technology goals. Mandel also conducted usability evaluations in the field during product beta testing.