News and Updates
Mandel Listed in the Top 66 Usability Experts
Andrew Chornyy, CEO of Plerdy, a UX marketing company, posted a list on LinkedIn of the top 66 Usability Experts. I’m honored to be on the list. Check it out.
User Experience Design, User Research, and Expert Witness Consulting
Key Skills
- Over 30 years of experience and leadership in application, website and mobile app design, prototyping, user research and usability testing, applying psychology and consumer design principles.
- User research/usability testing of wireframes, prototypes, and products, providing quick and inexpensive feedback on product design, marketing, branding, interaction, navigation, content, and overall user experience
- Extensive experience creating corporate UX and UI guidelines and standards
- Expert witness experience in numerous cases, representing major clients such as the Federal Trade Commission (FTC). Litigation topics include software patent, intellectual property, breach of contract, trademark litigation, and fraudulent or deceptive trade practices. Expert witness testimony in Federal Court.
- Eleven-year career in IBM’s leading-edge Common User Access (CUA) User Interface Architecture group. IBM team designed and prototyped IBM’s OS/2 object-oriented user interface. Consistently rated an outstanding performer at IBM
- Author of two well-known books – “The Elements of User Interface Design” (John Wiley & Sons, 1997) and “The GUI-OOUI War: The Designer’s Guide to Human- Computer Interfaces” (John Wiley & Sons, 1994). Author of numerous magazine and journal articles on Graphical User Interfaces (GUIs), software and Web interface design, usability, and user research
- Conference and symposium keynote speaker and workshop presenter on user experience design, user research, consumer psychology and usability
Testimonials
Dr. Mandel suggested solutions that greatly improved the site
From the Blog

Newgistics
Mandel designed the interface for Newgistics' ValetProcessor product. ValetProcessor is used by package return processors in retail distribution centers. Newgistics is an innovative supply chain management company that integrates technology with established logistics...

National Council of Teachers of Mathematics (NCTM)
Mandel conducted user research, information architecture and site design for NCTM over a two-year period, focusing on the NCTM Website and the non-profit organization’s Principles and Standards online and print teacher training materials. Recently, Mandel created a membership questionnaire and conducted a Website topic card sorting task as part of the Website redesign.
ReCare (Catalis)
Theo Mandel was co-founder and Chief Usability Officer (CUO) of ReCare, the precursor to Catalis, an healthcare Electronic Medical Record. The tablet-based system created a paperless electronic medical record for the patient, while providing the physician with...

CoolHotNot
Mandel is the co-founder and site designer for CoolHotNot, a social website of consumer electronics reviews from trusted technology experts such as John C. Dvorak of MarketWatch and tech blogger Chris Pirillo.
Zoll Data Systems
Theo Mandel guided the interface design and usability of the next generation of their PC touch-screen and pen-based EMS field data collection and management software, RescueNet TabletPCR. The software is used by EMS and Fire/Rescue ambulance teams in the field to document patient information, history, vital signs, medical and trauma assessments, interventions, and treatment during the entire patient care process up to delivering the patient to a hospital Emergency Room.