by Theo Mandel | Dec 28, 2011 | Technology, User Centered Design (UCD), User Experience, Web Usability, World Usability Day
“To the heart of design” is a phrase that best describes the largest and most successful World Usability Day (WUD) event produced in Phoenix, Arizona, since its first event in 2007. PayPal hosted and sponsored the event, kicked off with a multimedia...
by Theo Mandel | Sep 27, 2011 | Marketing Usability, Technology, Usability Bloopers, Web Usability
I love it when journalists don’t let big companies get away abusing their customer’s experience. Here’s the latest user experience blooper, pointed out by Scott Davis at Forbes Magazine: Any time you mess with the user experience, you’re going to...
by Theo Mandel | May 12, 2011 | User Experience, Web 2.0, Web Usability
It has become part of the internet vernacular to “Google” something to find out more about it. Once googled, how reliable are the results listed? Are featured listings more truthful or informative than lower-ranked listings? A new study coming out of...
by Theo Mandel | Apr 23, 2011 | Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Users, Web Usability
It is very comforting that the “User Experience” field has become more popular and well-respected over the years. That makes me, as a UX professional, feel good about the work we do. However, as Whitney Hess points out in her blog post, There’s just one...
by Theo Mandel | Feb 27, 2011 | Application Usability, Healthcare Usability, Mobile Usability, Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Web Usability
As a user experience professional designing EMR, EHR and case management software in the healthcare industry, there are few opportunities to educate, learn, network and focus on UX in healthcare. Well, look no longer!! I’m excited to hear about the Healthcare...
by Theo Mandel | Feb 21, 2011 | Application Usability, Healthcare Usability, Marketing Usability, Mobile Usability, Product Design, Product Development, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Web Usability
There have been a number of recent articles, blog posts and list comments trashing user experience design (UX) as unneeded, misguided and counter-productive to good product design and development. As a long-time user experience practitioner, I was taken aback by these...
