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Let’s take back the beep from cell phone companies

by Theo Mandel | Aug 5, 2009 | Real-World Usability, Users

Please join David Pogue’s effort to organize users everywhere to tell cell phone companies to turn off their gratuitously long voice mail intro-messages (“At the tone, please record your message. When you have finished recording, you may hang up, or press...

The iPhone Myth: Mobile Web a throwback to the ’90s

by Theo Mandel | Jul 20, 2009 | Real-World Usability, Technology, Users

Interesting article in USA Today on Jakob Nielsen’s group (NNG) research on the mobile web. Their results show it is much slower and less accurate to use the web on a mobile device: A study to be released Monday by the researchers

Gadgets that Kill: Drivers and Legislators Dismiss Cellphone Risks

by Theo Mandel | Jul 20, 2009 | Real-World Usability, Technology, Users

Despite human factors and other research that highlight the dangers of using cellphones while driving, few laws are being passed to address the deadly problem. Extensive research shows the dangers of distracted driving. Studies say that drivers using phones are four...

Hospital system tries letting patients read physicians’ notes

by Theo Mandel | Jul 10, 2009 | Healthcare Usability, Users

Electronic medical records and a push for consumer involvement make it more acceptable — and imperative — to release more information, say Beth Israel project backers. Interesting study on how to improve the patient-physician experience. Also interesting...

National Federation of the Blind and American Council of the Blind File Discrimination Suit Against Arizona State University

by Theo Mandel | Jul 8, 2009 | Accessibility, Real-World Usability, Technology, Users

It was bound to happen soon…Companies and universities implementing new technology that should enable all users to use the technology, yet has not fully addressed accessibility issues…and they are now caught in the act and are rightfully getting sued. In a...

Solution, or Mess? A Milk Jug for a Green Earth

by Theo Mandel | Jul 14, 2008 | Real-World Usability, Technology, Usability Bloopers, User Centered Design (UCD), Users

Who says you can’t improve on years of well-established tradition? Wal-Mart and Costco have adopted a new gallon-sized milk container that looks to save the companies lots of money. However, there may be some usability issues they’ve overlooked! A New York...
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