by Theo Mandel | Jul 3, 2011 | Healthcare Usability, Real-World Usability, User Experience
Going back to my beginnings in the new field of building “user-friendly” software in the early 1980’s, usability began a long history as a potential product differentiator in a competitive field. Now, with the onset of a multitude of EMR software...
by Theo Mandel | May 12, 2011 | User Experience, Web 2.0, Web Usability
It has become part of the internet vernacular to “Google” something to find out more about it. Once googled, how reliable are the results listed? Are featured listings more truthful or informative than lower-ranked listings? A new study coming out of...
by Theo Mandel | Apr 23, 2011 | Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Users, Web Usability
It is very comforting that the “User Experience” field has become more popular and well-respected over the years. That makes me, as a UX professional, feel good about the work we do. However, as Whitney Hess points out in her blog post, There’s just one...
by Theo Mandel | Apr 15, 2011 | Usability Humor, User Experience, Web 2.0
Friday post – Google Doodle celebrates Charlie Chaplin’s birth with an original video celebrating Chaplin. Google, the world’s most popular and most visited website is known for its celebration of special days and occasions but has only rarely featured a...
by Theo Mandel | Apr 14, 2011 | Marketing Usability, Real-World Usability, User Centered Design (UCD), User Experience
Good companies listen to their customers – better customers figure out the appropriate questions to ask BEFORE they ask for feedback from their users! There may be other factors (economic factors, for example) that may be involved, but this case study shows the...
by Theo Mandel | Feb 27, 2011 | Application Usability, Healthcare Usability, Mobile Usability, Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Web Usability
As a user experience professional designing EMR, EHR and case management software in the healthcare industry, there are few opportunities to educate, learn, network and focus on UX in healthcare. Well, look no longer!! I’m excited to hear about the Healthcare...
