• Home
  • Services
  • About
  • Downloads
  • Resources
  • Testimonials
  • Blog
  • Contact

Ideo – The Future of Self-Service Banking

by Theo Mandel | Jul 3, 2010 | Real-World Usability, Technology, User Centered Design (UCD)

ATM banking systems haven’t kept up with touchscreen technology. Look what you can do on an iPad and then look at your bank’s ATM screen. There’s no reason an ATM needs to have an out-dated on-screen with buttons on the frame of the hardware. Ideo...

Healthcare wants a tablet, but not Apple’s iPad

by Theo Mandel | Jun 11, 2010 | Healthcare Usability, Real-World Usability, Technology, User Centered Design (UCD)

Since the introduction of the iPad, everyone has wondered if this is the ultimate tablet platform. However, one industry that has been using tablet computers for many years – the healthcare industry – does not necessarily think the iPad is the bee’s...

iPad Usability: First Findings From User Testing – Mixed Results!

by Theo Mandel | May 22, 2010 | Mobile Usability, Technology, User Centered Design (UCD), Web Usability

Now that the iPad is out and people are using the new apps supposedly designed for the iPad, their usability falls short of the expected Apple usability experience.  Jakob Nielsen, in his Alertbox, May 10 2010, summarized his findings: “iPad apps are...

Reaching Retirees: Web Design for Senior Users

by Theo Mandel | Apr 24, 2010 | Accessibility, Real-World Usability, Social Networking, Technology, User Centered Design (UCD), Users, Web Usability

Good article by Design For Use on web design for seniors. Here’s the summary: “With the aging population and increased reliance on internet resources, improving the online experience of senior and retired users can facilitate greater success and knowledge...

Counterpoint to the “Madlibs” Form Style

by Theo Mandel | Feb 28, 2010 | User Centered Design (UCD), Web 2.0, Web Usability

As I looked closely at the different form styles in the previous blog entry, I noticed there are a number of differences, in addition to the different form layouts. Any or all of these changes could have contributed to the reported test results.  Here’s a...

“Mad Libs” Style Form Increases Conversion 25-40%

by Theo Mandel | Feb 25, 2010 | Application Usability, Marketing Usability, User Centered Design (UCD), Users, Web 2.0, Web Content, Web Usability

UI designers are always looking for new ways to do common tasks better and faster. This new style of filling in forms may prove to be one of those new twists that makes people think, “Why didn’t I think of that?” Luke  Wroblewski writes about some...
« Older Entries
Next Entries »

© . Theo Mandel, PhD. All rights reserved.