by Theo Mandel | Sep 19, 2011 | Application Usability, Technology, User Centered Design (UCD)
I was recently interviewed by Beth Stackpole for DesignNews magazine on how traditional CAD and design tool software is being made over to deliver a more natural and compelling user experience for engineers and designers. Here’s my section of the article: Beyond...
by Theo Mandel | Aug 8, 2011 | Healthcare Usability, Real-World Usability, User Centered Design (UCD)
View an amazing collection of new military healthcare devices in the battlefield! “With the growing swiftness and capability of today’s technology, medical tools are increasing in their specificity to meet military healthcare needs. The combat environment...
by Theo Mandel | Apr 25, 2011 | Application Usability, Healthcare Usability, Technology, User Centered Design (UCD)
I’ve worked in healthcare usability for a long time and with the impetus to move all of healthcare to electronic platforms, there have been many, many unusable implementations of EHRs and EMRs. The National Institute for Standards and Technology (NIST)...
by Theo Mandel | Apr 23, 2011 | Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Users, Web Usability
It is very comforting that the “User Experience” field has become more popular and well-respected over the years. That makes me, as a UX professional, feel good about the work we do. However, as Whitney Hess points out in her blog post, There’s just one...
by Theo Mandel | Apr 14, 2011 | Marketing Usability, Real-World Usability, User Centered Design (UCD), User Experience
Good companies listen to their customers – better customers figure out the appropriate questions to ask BEFORE they ask for feedback from their users! There may be other factors (economic factors, for example) that may be involved, but this case study shows the...
by Theo Mandel | Feb 27, 2011 | Application Usability, Healthcare Usability, Mobile Usability, Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Web Usability
As a user experience professional designing EMR, EHR and case management software in the healthcare industry, there are few opportunities to educate, learn, network and focus on UX in healthcare. Well, look no longer!! I’m excited to hear about the Healthcare...