by Theo Mandel | Sep 27, 2011 | Marketing Usability, Technology, Usability Bloopers, Web Usability
I love it when journalists don’t let big companies get away abusing their customer’s experience. Here’s the latest user experience blooper, pointed out by Scott Davis at Forbes Magazine: Any time you mess with the user experience, you’re going to...
by Theo Mandel | Mar 15, 2010 | Social Networking, Technology, Usability Bloopers, Usability Humor, Users
In the spirit of the developer’s credo – “That’s not a bug, that’s a feature!” – Microsoft has created a game that gives users points for finding and using commands on the Office Ribbon toolbar. Usually companies don’t...
by Theo Mandel | Nov 27, 2009 | Usability Bloopers, Usability Humor, Web 2.0, Web Usability
A humorous, poetic, simple and elegant presentation about bad usability based on the Bad Usability calendar (www.badusability.com/). >
by Theo Mandel | Oct 3, 2009 | Real-World Usability, Social Networking, Technology, Usability Bloopers, Usability Humor
The Onion, a famous print and online parody newspaper, has a hilarious news video parody of Google’s “Opt-Out” policy. >
by Theo Mandel | Aug 24, 2009 | Real-World Usability, Usability Bloopers
New York Times (August 20, 2009) reports automobile dearlers are having trouble using the rebate forms the government designed. Yet another example of unusable forms!! “In many cases, the administration says incomplete forms or errors in the information...
by Theo Mandel | Aug 18, 2009 | Application Usability, Marketing Usability, Real-World Usability, Usability Bloopers, Usability Humor, User Centered Design (UCD), Web Usability
Seth Godin, bestselling author, entrepreneur and agent of change in his Gel 2006 video. Why are so many things broken? In this entertaining talk – one of the favorites of Gel 2006 – Seth Godin gives a tour of things poorly designed, the reasons why they...