by Theo Mandel | Nov 24, 2009 | Application Usability, Marketing Usability, Real-World Usability, Technology, Web Usability
Dustin Curtis wrote a blog article about American Airlines’ poor website design. He received an e-mail from an Interaction Designer within the company explaining the corporate culture at American Airlines with regard to the website. The designer was promptly...
by Theo Mandel | Nov 23, 2009 | Real-World Usability, Technology, User Centered Design (UCD)
Thought-provoking article about getting geeks and artists together during college rather than afterwards on the job. Some institutions offer interdisciplinary programs, but more should be done to get students used to working in multi-disciplinary, cooperative work...
by Theo Mandel | Nov 18, 2009 | Accessibility, Healthcare Usability, Real-World Usability, User Centered Design (UCD)
Bridget Duffy Former Chief Experience Officer Cleveland ClinicAfter breaking her leg, Bridget Duffy got a close look at the patient experience – by being a patient herself. At the first Gel Health conference, Bridget discusses what she learned – and what...
by Theo Mandel | Oct 3, 2009 | Real-World Usability, Social Networking, Technology, Usability Bloopers, Usability Humor
The Onion, a famous print and online parody newspaper, has a hilarious news video parody of Google’s “Opt-Out” policy. >
by Theo Mandel | Sep 4, 2009 | Real-World Usability, Social Networking, Technology, Users
Very interesting results from a study on twitter usage. It turns out older people are using twitter more than young people – not the results you would expect from a new social networking experience. “The tech industry has been perplexed by the fact that...
by Theo Mandel | Aug 27, 2009 | Real-World Usability, Technology, Web 2.0
It’s time for user experience designers to break out their wings! Airlines are beginning to realize that air travel is a shared experience where travelers can share informaton and experiences and the airlines can learn more about their customers! Jay Vidyarthi,...
