by Theo Mandel | Apr 4, 2011 | Product Design, Product Development, Real-World Usability, Technology, Usability Testing
Similar to the “Golden Rules” of user experience design that I have written about and cover in my presentations and seminars, there are many common myths about users and the user experience. Some myths have been around for many years, such as the myth,...
by Theo Mandel | Feb 27, 2011 | Application Usability, Healthcare Usability, Mobile Usability, Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Web Usability
As a user experience professional designing EMR, EHR and case management software in the healthcare industry, there are few opportunities to educate, learn, network and focus on UX in healthcare. Well, look no longer!! I’m excited to hear about the Healthcare...
by Theo Mandel | Feb 25, 2011 | Product Design, Real-World Usability, Technology, User Experience
Mark Hurst of Good Experience recently wrote on How one button changed the customer experience of New York City taxis Installed a few years ago, a touch-screen user interface allowed customers to choose a tip of 15%, 20%, or 25%. Thus with a single tap one could...
by Theo Mandel | Nov 8, 2010 | Real-World Usability, Social Networking, Technology, Usability Consulting, User Centered Design (UCD), User Experience
Very good reading! User Experience stories from UX experts! From the IxDA website: In this free eBook, ‘UX Storytellers – Connecting the Dots’, 42 UX masterminds tell personal stories of their exciting lives as User Experience professionals. The book brings...
by Theo Mandel | Sep 17, 2010 | Real-World Usability, Usability Humor, User Experience
Mark Hurst of Good Experience posted this on how Virgin America improved the user experience of passengers on their flights. Other airlines should learn from this experience. ______________________________________ How Virgin America’s customer experience turns...
by Theo Mandel | Sep 15, 2010 | Marketing Usability, Product Design, Product Development, Real-World Usability, Social Networking, Technology, Web Usability
Theo Mandel, Ph.D. gives an invited presentation – “Golden Rules of Web Design” – to a Digital Marketing graduate course at the Daniels College of Business at the University of Denver September 27, 2010 Denver,...
