by Theo Mandel | Dec 19, 2011 | Information Visualization, Real-World Usability
Very nice example of the discipline called “information visualization.” This is the field best represented by Edward Tufte’s amazing books and courses. On one small notebook page, the complex distinction between the different varieties of scotch...
by Theo Mandel | Aug 8, 2011 | Healthcare Usability, Real-World Usability, User Centered Design (UCD)
View an amazing collection of new military healthcare devices in the battlefield! “With the growing swiftness and capability of today’s technology, medical tools are increasing in their specificity to meet military healthcare needs. The combat environment...
by Theo Mandel | Jul 3, 2011 | Healthcare Usability, Real-World Usability, User Experience
Going back to my beginnings in the new field of building “user-friendly” software in the early 1980’s, usability began a long history as a potential product differentiator in a competitive field. Now, with the onset of a multitude of EMR software...
by Theo Mandel | May 12, 2011 | Application Usability, Healthcare Usability, Product Design, Product Development, Real-World Usability, Technology, Users
This is a classic debate – whether it is nobler to be consistent or to be usable! EMRs have notoriously been both inconsistent and also very unusable. So, what to do – fix the inconsistencies or fix the usability issues? The problem is, fixing one of these...
by Theo Mandel | Apr 23, 2011 | Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Users, Web Usability
It is very comforting that the “User Experience” field has become more popular and well-respected over the years. That makes me, as a UX professional, feel good about the work we do. However, as Whitney Hess points out in her blog post, There’s just one...
by Theo Mandel | Apr 14, 2011 | Marketing Usability, Real-World Usability, User Centered Design (UCD), User Experience
Good companies listen to their customers – better customers figure out the appropriate questions to ask BEFORE they ask for feedback from their users! There may be other factors (economic factors, for example) that may be involved, but this case study shows the...
