by Theo Mandel | Apr 22, 2009 | Healthcare Usability
Big Challenges Await Health Records Transition David Blumenthal (the new National Coordinator for Health IT) and Mark Leavitt (the chair of their certification commission) are suggesting in the Wall Street Journal (4/22/2009) that user experience be included in the...
by Theo Mandel | Jun 28, 2008 | Healthcare Usability, User Centered Design (UCD)
Good article on the use of checklists in healthcare to reduce errors during surgery. Here’s a taste: Wednesday, WHO officials said preliminary results show the checklist nearly doubled patients’ chances of receiving proven standards of surgical care and...
by Theo Mandel | Jun 10, 2008 | Healthcare Usability, Technology, User Centered Design (UCD)
Sometimes you have to protect users from themselves so they do no harm. Here’s a real-world example of creating a faux user experience that helps users remain safe and at home. Here’s an example: There’s a bus stop located outside the Benrath Senior...
by Theo Mandel | Jan 4, 2008 | Healthcare Usability, Marketing Usability
Usability and comsumer experience are not only important for computer hardware and software. Consumer medical devices must not only be usable – they must be visually and physically appealing: “Today, a medical device must be more than functional; it must...
by Theo Mandel | Oct 28, 2007 | Healthcare Usability
Microsoft’s HealthVault (HV) beta was launched October 4, 2007. The launch was a classic Microsoft launch: big, dramatic, expensive, and well executed, right down to the goody bags (you had to be there to get one). Read more about Microsoft’s Healthvault:...
by Theo Mandel | Oct 11, 2007 | Healthcare Usability, Technology, World Usability Day
Very illuminating interview with Stanford doctor, Christopher Longhurst, a general pediatrician who works in the IT department there. Recorded from the Scoble Show, a video blog about “geeks, technologists and developers.” The most interesting thing? Just...
