Calendars.com

Calendars.com

Mandel reviewed the e-Commerce website for America’s largest calendar company. He developed customer surveys and conducting usability evaluations on the original site.

Blackboard Transact

Mandel designed and prototyped financial web applications for colleges and students to manage their campus experience. Blackboard Transact™ technology gives students the convenience of one card for all their needs—from building access to campus meals, to on and...
OKbridge

OKbridge

Mandel reviewed and redesigned OKbridge’s registration process. He conducted heuristic evaluations of the OKbridge website and online game. Dr. Mandel then worked closely with the founder and development staff to design and prototype the next iteration of the...
Sage Software – ACT!

Sage Software – ACT!

Mandel conducted heuristic usability reviews of ACT!, the world’s most popular contact management software. Also conducted iterative usability evaluations with current ACT! users and Microsoft Outlook users performing common contact management tasks.
DTE Energy

DTE Energy

Dr. Mandel was the only usability/human factors consultant to the DTE Energy and Detroit Edison company for a period of six years. He worked with the CEO, CIO, and IT Director on call center, billing applications and internal/external websites. DTE is one of the...

Blair

Dr. Mandel worked closely with the Vice President of E-Commerce and the IT Director to improve the interface design, navigation, and usability of the Blair.com and Crossing Pointe Websites. Mandel conducted heuristic reviews and developed design prototypes. One of the...