by Theo Mandel | Sep 27, 2011 | Application Usability, Product Design, Product Development, Technology, Usability Consulting, User Centered Design (UCD), User Experience
As an independent user experience (UX) consultant, this year has been very busy, with more and more companies and clients realizing that user experience and usability is a critical component of any product or device’s design and and development process. Want to...
by Theo Mandel | Sep 19, 2011 | Application Usability, Technology, User Centered Design (UCD)
I was recently interviewed by Beth Stackpole for DesignNews magazine on how traditional CAD and design tool software is being made over to deliver a more natural and compelling user experience for engineers and designers. Here’s my section of the article: Beyond...
by Theo Mandel | May 12, 2011 | Application Usability, Healthcare Usability, Product Design, Product Development, Real-World Usability, Technology, Users
This is a classic debate – whether it is nobler to be consistent or to be usable! EMRs have notoriously been both inconsistent and also very unusable. So, what to do – fix the inconsistencies or fix the usability issues? The problem is, fixing one of these...
by Theo Mandel | Apr 25, 2011 | Application Usability, Healthcare Usability, Technology, User Centered Design (UCD)
I’ve worked in healthcare usability for a long time and with the impetus to move all of healthcare to electronic platforms, there have been many, many unusable implementations of EHRs and EMRs. The National Institute for Standards and Technology (NIST)...
by Theo Mandel | Feb 27, 2011 | Application Usability, Healthcare Usability, Mobile Usability, Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Web Usability
As a user experience professional designing EMR, EHR and case management software in the healthcare industry, there are few opportunities to educate, learn, network and focus on UX in healthcare. Well, look no longer!! I’m excited to hear about the Healthcare...
by Theo Mandel | Feb 21, 2011 | Application Usability, Healthcare Usability, Marketing Usability, Mobile Usability, Product Design, Product Development, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Web Usability
There have been a number of recent articles, blog posts and list comments trashing user experience design (UX) as unneeded, misguided and counter-productive to good product design and development. As a long-time user experience practitioner, I was taken aback by these...
