by Theo Mandel | May 28, 2008 | Application Usability, Web Usability
Practitioners can always use good advice. David Crow, usability adviser at Microsoft Canada, and Jay Goldman, president of Radiant Core in Toronto, speaking at the Free Software and Open Source Symposium at Seneca College in Toronto last month, offered a 12-step...
by Theo Mandel | May 28, 2008 | Marketing Usability, Technology
More new technology ideas to improve real-world usability! Road-weary travelers (and everyone traveling these days) no longer enjoy the air travel experience. Companies must diligently look for new ways to use technology to improve the user experience of their common...
by Theo Mandel | May 28, 2008 | Marketing Usability, Web Usability
Hundreds of coffee-obsessed consumers chimed in moments after Starbucks launched a Web site asking customers to pitch changes the company should make to revive its struggling US business. Be careful what you ask for – You may get overwhelmed by incoming traffic....
by Theo Mandel | May 23, 2008 | Application Usability, User Centered Design (UCD)
The Business Technology Blog in Wall Street Journal describes a software vendor’s study: IFS, a business-software vendor, sent us a report titled
by Theo Mandel | Mar 10, 2008 | Technology, Users
Very interesting article in the New York Times on the shift from telephone calls in the workplace to e-mail correspondence and cell phone conversations. While it makes the office a quieter workplace, workers have lost the fine art of handling the telephone...
