by Theo Mandel | Sep 11, 2009 | Technology, Users, Web Usability
Intriguing article in Wired Magazine on the history of controversial Craigslist.org, the largest community site in the US. From the interface design and usability perspective, Craigslist is notoriously well-know for its old-style, link-heavy, basic interface that does...
by Theo Mandel | Sep 4, 2009 | Real-World Usability, Social Networking, Technology, Users
Very interesting results from a study on twitter usage. It turns out older people are using twitter more than young people – not the results you would expect from a new social networking experience. “The tech industry has been perplexed by the fact that...
by Theo Mandel | Aug 27, 2009 | Real-World Usability, Technology, Web 2.0
It’s time for user experience designers to break out their wings! Airlines are beginning to realize that air travel is a shared experience where travelers can share informaton and experiences and the airlines can learn more about their customers! Jay Vidyarthi,...
by Theo Mandel | Aug 25, 2009 | Healthcare Usability, Real-World Usability
While hospitals are implementing EMRs throughout Germany, they are resisting the German government’s push to roll out health cards for individuals. So far, they have refused to purchase the systems necessary to read the cards, saying that the paper process works...
by Theo Mandel | Aug 24, 2009 | Real-World Usability, Usability Bloopers
New York Times (August 20, 2009) reports automobile dearlers are having trouble using the rebate forms the government designed. Yet another example of unusable forms!! “In many cases, the administration says incomplete forms or errors in the information...
