by Theo Mandel | Nov 18, 2009 | Accessibility, Healthcare Usability, Real-World Usability, User Centered Design (UCD)
Bridget Duffy Former Chief Experience Officer Cleveland ClinicAfter breaking her leg, Bridget Duffy got a close look at the patient experience – by being a patient herself. At the first Gel Health conference, Bridget discusses what she learned – and what...
by Theo Mandel | Oct 14, 2009 | Web 2.0, Web Content, Web Usability
This Good Experience post discusses an article that hits the nail on the head. With Twitter and other bite-sized nuggets of information, the world is full of instant, immediate “experts” on any topic. Their information is worth the money you paid for them...
by Theo Mandel | Oct 3, 2009 | Real-World Usability, Social Networking, Technology, Usability Bloopers, Usability Humor
The Onion, a famous print and online parody newspaper, has a hilarious news video parody of Google’s “Opt-Out” policy. >
by Theo Mandel | Sep 28, 2009 | Web 2.0, Web Usability
Phoenix Design Week is a celebration of the local design community. It will include a variety of exhibitions, open houses, workshops, presentations, activities, films and other community-growth oriented events. Come join the fun –...
by Theo Mandel | Sep 15, 2009 | Search Engine Optimization, Social Networking, Technology, Users, Web 2.0, Web Usability
Google, long seen as an enemy by many in the news industry, is making a bold attempt to be seen as a friend with a new service it hopes will make it easier for readers to read newspaper and magazine articles. On September 14, 2009, the company introduced an...