by Theo Mandel | Jul 3, 2011 | Healthcare Usability, Real-World Usability, User Experience
Going back to my beginnings in the new field of building “user-friendly” software in the early 1980’s, usability began a long history as a potential product differentiator in a competitive field. Now, with the onset of a multitude of EMR software...
by Theo Mandel | May 12, 2011 | Application Usability, Healthcare Usability, Product Design, Product Development, Real-World Usability, Technology, Users
This is a classic debate – whether it is nobler to be consistent or to be usable! EMRs have notoriously been both inconsistent and also very unusable. So, what to do – fix the inconsistencies or fix the usability issues? The problem is, fixing one of these...
by Theo Mandel | May 12, 2011 | User Experience, Web 2.0, Web Usability
It has become part of the internet vernacular to “Google” something to find out more about it. Once googled, how reliable are the results listed? Are featured listings more truthful or informative than lower-ranked listings? A new study coming out of...
by Theo Mandel | Apr 25, 2011 | Application Usability, Healthcare Usability, Technology, User Centered Design (UCD)
I’ve worked in healthcare usability for a long time and with the impetus to move all of healthcare to electronic platforms, there have been many, many unusable implementations of EHRs and EMRs. The National Institute for Standards and Technology (NIST)...
by Theo Mandel | Apr 23, 2011 | Real-World Usability, Technology, Usability Consulting, User Centered Design (UCD), User Experience, Users, Web Usability
It is very comforting that the “User Experience” field has become more popular and well-respected over the years. That makes me, as a UX professional, feel good about the work we do. However, as Whitney Hess points out in her blog post, There’s just one...
