Sage Software – ACT!

Sage Software – ACT!

Mandel conducted heuristic usability reviews of ACT!, the world’s most popular contact management software. Also conducted iterative usability evaluations with current ACT! users and Microsoft Outlook users performing common contact management tasks.
DTE Energy

DTE Energy

Dr. Mandel was the only usability/human factors consultant to the DTE Energy and Detroit Edison company for a period of six years. He worked with the CEO, CIO, and IT Director on call center, billing applications and internal/external websites. DTE is one of the...

Blair

Dr. Mandel worked closely with the Vice President of E-Commerce and the IT Director to improve the interface design, navigation, and usability of the Blair.com and Crossing Pointe Websites. Mandel conducted heuristic reviews and developed design prototypes. One of the...
emsCharts

emsCharts

Mandel designed the newest version of the emsCharts Mobile patient data collection application for tablets and laptop PCs. He created high-fidelity design prototypes, working with emsCharts executives, developers and end-users.
First American Financial Corporation

First American Financial Corporation

Mandel designed and prototyped the Human Resources intranet site for First American Corporation. First American is the nation’s leading provider of business information and related products and services. Mandel conducted user analyses of employees and HR...