Merck

Merck

Theo Mandel conducted heuristic evaluations of Merck’s hospital-based healthcare transition program, helping patients discharged from the hospital maintain their health and organize their post-hospital care.
Novartis

Novartis

Mandel conducted user research, prototyped and provided design recommendations for multiple medical assay devices. This included recommendations for software user interfaces, with the intent to eliminate user errors without requiring any additional training.
Lloyds TSB International Bank

Lloyds TSB International Bank

Mandel created prototypes, designed product interfaces, and conducted usability evaluations for international private banking applications. Worked with bank customers, executives, and account managers to design usable customer experiences. Lloyds TSB is a...
Target

Target

Mandel developed a Web-based Intranet user interface design guide for the fourth largest retailer in the United States. After completion, the design guide was one of the TOP 5 visited sites on the company’s Intranet and became the de facto standard for all Web...
UBS Bank

UBS Bank

Mandel worked on a 6-month project with Swiss Bank Corporation (SBC), which is now United Bank of Switzerland (UBS). Mandel designed desktop and kiosk interfaces and conducted usability testing with bank customers in Basel, Switzerland.