Good article by Design For Use on web design for seniors. Here’s the summary:
“With the aging population and increased reliance on internet resources, improving the online experience of senior and retired users can facilitate greater success and knowledge about the web. While the common practices of increased text size, button size, and simplified layout contribute to online retiree success, the real key is developing confidence in senior users by improving their mental models of websites. By requiring self-identification, providing a shallow page structure, and limiting the use of PDFs, senior and retired users can grow more adept at completing online tasks quickly and successfully.”
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