Category Archives: Technology

Mandel presents to Denver University’s Daniels College of Business on “Golden Rules of Web Design”

  Theo Mandel, Ph.D. gives an invited presentation – “Golden Rules of Web Design” – to a Digital Marketing graduate course at the Daniels College of Business at the University of Denver September 27, 2010 Denver, Colorado

Theo Mandel and Larry Marine present “Agile – When Theory Meets Reality” at RM PDMA

Theo Mandel and Larry Marine present “Agile – When Theory Meets Reality” at the Rocky Mountain PDMA monthly meeting on September 16, 2010. Larry Marine, NPDP, is President at Intuitive Design Group and member of RM PDMA. The Product Development and Management Association (PDMA) is the premier global advocate for product development and management professionals. Our missionContinue Reading

Observing the Customer Experience

Mark Hust of Good Experience runs a wildly successful and informative conference, Gel, every year that focuses on user experience. One of the key speakers was Alex Lee, president of OXO. From Good Experience’s blog: Product developers everywhere could learn a lesson from OXO’s angled measuring cup (shown here), which was born out of someContinue Reading

No more vacation: How technology is stealing our lives

Have we become too dependent on our mobile computers and devices? This article answers the question: “E-mail and smart phones were supposed to liberate us. So why does it feel like we never have any free time?” Things may have gotten worse than we thought: “There’s been a lot written about how the beeping andContinue Reading

Healthcare IT News: Health 2.0 2010 Developer Challenge

This is a wonderful community effort! The Health 2.0 2010 Developer Challenge was launched on June 2nd, 2010 at the Community Health Data Initiative (CHDI) meeting at the Institute of Medicine (IOM), with support from the Department of Health and Human Services (HHS). Here’s what it’s all about: Health 2.0’s original tag line of ‘user-generatedContinue Reading

Electronic Pill Bottle Cap Increases Medication Use, Study Says

Finally, technologists provide enhancements to healthcare usability! Usability of medicine pill bottles, that is!! I work on the usability of healthcare software systems. I’m glad to see that usability professionals are also working on medical devices and other areas of people’s life impacted by their health. Here’s a summary of the study: Experimental electronic pillContinue Reading

Ideo – The Future of Self-Service Banking

ATM banking systems haven’t kept up with touchscreen technology. Look what you can do on an iPad and then look at your bank’s ATM screen. There’s no reason an ATM needs to have an out-dated on-screen with buttons on the frame of the hardware. Ideo created an new ATM user interface and interaction concept forContinue Reading

Healthcare wants a tablet, but not Apple’s iPad

Since the introduction of the iPad, everyone has wondered if this is the ultimate tablet platform. However, one industry that has been using tablet computers for many years – the healthcare industry – does not necessarily think the iPad is the bee’s knees. Here’s the survey results from February 2010: “Last week, during the feverContinue Reading

Mandel presentes “Golden Rules of Usable Web Design” at Direct Marketing Association Conference

Theo Mandel, Ph.D. presented a session at Rocky Mountain Direct Marketing Association’s (RMDMA) Direct Marketing Day conference in Denver on May 19, 2010. The session was titled, “The Golden Rules of Usable Web Design.” Each year, the Rocky Mountain Direct Marketing Association hosts DM DAY, the region’s most comprehensive, best-attended direct-marketing event. The 2010 eventContinue Reading

iPad Usability: First Findings From User Testing – Mixed Results!

Now that the iPad is out and people are using the new apps supposedly designed for the iPad, their usability falls short of the expected Apple usability experience.  Jakob Nielsen, in his Alertbox, May 10 2010, summarized his findings: “iPad apps are inconsistent and have low feature discoverability, with frequent user errors due to accidentalContinue Reading

The Future of Shopping – Real World User Experiences!

A video by Cisco shows how new technologies and user interfaces can totally change our real-world common experiences. Even tasks such as trying on clothes in a store can become a more enjoyable and satisfying experience, especially for guys who hate to shop and hate to accompany their wife or girlfriend shopping! << Check outContinue Reading

We Have Met the Enemy and He Is PowerPoint

It’s official – “PowerPoint makes us stupid.”  In an article for the New York times, many high-ranking officials are taking shots at Microsoft’s PowerPoint program. Gen. James N. Mattis of the Marine Corps, the Joint Forces commander, said at a military conference in North Carolina. (He spoke without PowerPoint.) Brig. Gen. H. R. McMaster, whoContinue Reading

Reaching Retirees: Web Design for Senior Users

Good article by Design For Use on web design for seniors. Here’s the summary: “With the aging population and increased reliance on internet resources, improving the online experience of senior and retired users can facilitate greater success and knowledge about the web. While the common practices of increased text size, button size, and simplified layoutContinue Reading

Reverse Psychology – Microsoft makes Game out of the Office Ribbon

In the spirit of the developer’s credo – “That’s not a bug, that’s a feature!” – Microsoft has created a game that gives users points for finding and using commands on the Office Ribbon toolbar. Usually companies don’t point out their usability issues and problems, but Microsoft’s manager of Office programs, Jennifer Michelstein decided to tryContinue Reading

Google Goggles – Amazing New Mobile Technology

Google has announced a new mobile tool that enables users to search using pictures instead of words. Called Google Goggles, it uses the phone’s GPS and compass to help determine search results. This free app works only on Google Android mobile phones. Goggles can also recognize faces, but Google has decided to block facial recognitionContinue Reading

Gifts for User Experience Geeks 2009

Just in time for the Christmas Holiday! Very thorough list of gifts for UX geeks! http://www.nickfinck.com/blog/entry/gifts_for_user_experience_geeks_2009/

Ridiculous User Interfaces In Film and the Man Who Designs Them

Interesting blog about Mark Coleran’s futuristic computer user interfaces for movies and TV shows. It’s not always about usability!! >

Theo Mandel’s “Golden Rules of Web Design” Keynote Presentation – User eXperience Russia, October 2009

Theo Mandel, Ph.D. was invited to give a keynote presentation at the User eXperience Russia conference in Moscow, Russia, on October 26, 2009. Mandel’s keynote, “The (New) Golden Rules of Web Design,” is an new presentation based on a chapter from the well-known book, The Elements of User Interface Design (John Wiley & Sons, 1997).Continue Reading

UX Problems at American Airlines

Dustin Curtis wrote a blog article about American Airlines’ poor website design. He received an e-mail from an Interaction Designer within the company explaining the corporate culture at American Airlines with regard to the website. The designer was promptly fired by AA. >

Why Agile Needs to Start in Academia

Thought-provoking article about getting geeks and artists together during college rather than afterwards on the job. Some institutions offer interdisciplinary programs, but more should be done to get students used to working in multi-disciplinary, cooperative work environments. >