Category Archives: Application Usability

User Experience Experts are in Demand

As an independent user experience (UX) consultant, this year has been very busy, with more and more companies and clients realizing that user experience and usability is a critical component of any product or device’s design and and development process.

Want to know more details on the resurgence of user experience? Check it out on Small Business TrendsSimplify This: User Experience Experts Are in Demand

Design Tools Get the Human Touch

I was recently interviewed by Beth Stackpole for DesignNews magazine on how traditional CAD and design tool software is being made over to deliver a more natural and compelling user experience for engineers and designers. Here’s my section of the article: Beyond gestures, finger flicks, touch interfaces, and rotating objects around to change orientation, theContinue Reading

EMR Usability – Standardization vs Usability and Innovation

This is a classic debate – whether it is nobler to be consistent or to be usable! EMRs have notoriously been both inconsistent and also very unusable. So, what to do – fix the inconsistencies or fix the usability issues? The problem is, fixing one of these issues doesn’t necessarily fix the other! Here’s anContinue Reading

NIST, ONC plan measures, testing to improve health IT usability

I’ve worked in healthcare usability for a long time and with the impetus to move all of healthcare to electronic platforms, there have been many, many unusable implementations of EHRs and EMRs. The National Institute for Standards and Technology (NIST) and  Office of the National Coordinator for Health IT (ONC) are working to provide guidelines forContinue Reading

Healthcare Experience Design Conference – Boston, Mass – April 11, 2011

As a user experience professional designing EMR, EHR and case management software in the healthcare industry, there are few opportunities to educate, learn, network and focus on UX in healthcare. Well, look no longer!! I’m excited to hear about the Healthcare Experience Design Conference in Boston, Mass, on April 11, 2011. Here’s a summary ofContinue Reading

Why are User Experience (UX) and User-Centered Design (UCD) getting a bad rap?

There have been a number of recent articles, blog posts and list comments trashing user experience design (UX) as unneeded, misguided and counter-productive to good product design and development. As a long-time user experience practitioner, I was taken aback by these attack from many sides. However, as my partner at Success PragmatiQ, Larry Marine, and IContinue Reading

Theo Mandel and Larry Marine present “Agile – When Theory Meets Reality” at RM PDMA

Theo Mandel and Larry Marine present “Agile – When Theory Meets Reality” at the Rocky Mountain PDMA monthly meeting on September 16, 2010. Larry Marine, NPDP, is President at Intuitive Design Group and member of RM PDMA. The Product Development and Management Association (PDMA) is the premier global advocate for product development and management professionals. Our missionContinue Reading

Healthcare IT News: Health 2.0 2010 Developer Challenge

This is a wonderful community effort! The Health 2.0 2010 Developer Challenge was launched on June 2nd, 2010 at the Community Health Data Initiative (CHDI) meeting at the Institute of Medicine (IOM), with support from the Department of Health and Human Services (HHS). Here’s what it’s all about: Health 2.0’s original tag line of ‘user-generatedContinue Reading

Smashing Magazine: 40+ Helpful Resources On User Interface Design Patterns

User interface design patterns are common researched and reusable solutions to frequent user interface problems. There are a number of user interface pattern repositories. This article in Smashing Magazine lists over 40 resources for user interface design patterns. Here’s what they say about it: In this article, we share with you the best of the best,Continue Reading

“Mad Libs” Style Form Increases Conversion 25-40%

UI designers are always looking for new ways to do common tasks better and faster. This new style of filling in forms may prove to be one of those new twists that makes people think, “Why didn’t I think of that?” Luke  Wroblewski writes about some new websites that lay out registration forms in aContinue Reading

Usability Guidelines for Heuristic Evaluation

Very nice overview of heuristic evaluation guidelines for websites. >

UX Problems at American Airlines

Dustin Curtis wrote a blog article about American Airlines’ poor website design. He received an e-mail from an Interaction Designer within the company explaining the corporate culture at American Airlines with regard to the website. The designer was promptly fired by AA. >

Classic “This is Broken” Seth Godin Video

Seth Godin, bestselling author, entrepreneur and agent of change in his Gel 2006 video. Why are so many things broken? In this entertaining talk – one of the favorites of Gel 2006 – Seth Godin gives a tour of things poorly designed, the reasons why they are that way, and how to fix them. WatchContinue Reading

Usability of Electronic Medical Records

CHICAGO (July 1, 2009)

Designers Who Wireframe: Pros and Cons

Most UI/usability/information designers/architects create various types of wireframes when we design. This article discusses the different types of wireframes and their pros and cons. The article also shows good examples of diffferent types of wireframes and the final website design. >> View Article

12 steps to stellar software design

Practitioners can always use good advice. David Crow, usability adviser at Microsoft Canada, and Jay Goldman, president of Radiant Core in Toronto, speaking at the Free Software and Open Source Symposium at Seneca College in Toronto last month, offered a 12-step program for getting back on track, along with some recommended reading. View the article

Business-Software Vendor Finds Business Software Impossible to Use

The Business Technology Blog in Wall Street Journal describes a software vendor’s study: IFS, a business-software vendor, sent us a report titled

Scientific Web Design: 23 Actionable Lessons from Eye-Tracking Studies

I conducted eye-movement research on reading comprehension in my graduate work on my M.A. and Ph.D. in Cognitive Psychology back in the early 80’s. Eye-tracking hardware and software have come a long way since then and they provide very interesting analyses of user experiences with applications and websites. This article summarizes some results of eye-trackingContinue Reading

Computer Usability – Need we say more?

Police excuse angry computer user for outburst Reuters, Tuesday July 17, 2007 2:35pm EDT (View article) BERLIN (Reuters) – A German man who startled his neighbors when he hurled his computer out of the window in the middle of the night, was let off for disturbing the peace by police who sympathized with his technicalContinue Reading

History of GUIs: Interview with Larry Tesler

Good interview with Larry Tesler, one of the innovators from Xerox PARC who created the early GUIs with icons and folders on the desktop. After the Xerox PARC years, he worked at Apple on the early GUI products, the Apple Lisa and the Macintosh. This was an exciting time in user interface design. I wasContinue Reading