“We had been working on Bombardier Skyjet’s website redesign for several months when I decided to attend a seminar in Washington DC featuring Dr. Mandel. His presentation on best practices in website design and usability convinced me that it was time for a set of unbiased eyes to review the website before we launched it. We no longer had an objective perspective from which to recognize many small but significant design and navigational problems. Dr. Mandel was able to quickly point out the site weaknesses and suggested solutions that greatly improved the site just in time for launch!”
Lisa Lanna, Director of Product Management
Bombardier Skyjet International