ATM banking systems haven’t kept up with touchscreen technology. Look what you can do on an iPad and then look at your bank’s ATM screen. There’s no reason an ATM needs to have an out-dated on-screen with buttons on the frame of the hardware.
Ideo created an new ATM user interface and interaction concept for a Spanish bank, BBVA, that is now being implemented.
Take a look at this very interesting video:
Beats the heck out of your current ATM interface, doesn’t it?