Healthcare Usability: Physician Resistance to German e-health Cards

While hospitals are implementing EMRs throughout Germany, they are resisting the German government’s push to roll out health cards for individuals. So far, they have refused to purchase the systems necessary to read the cards, saying that the paper process works better and faster for them.

“The concern, as voiced by many health IT professionals, is that busy clinicians and pharmacists would not want to change their workflow for a new system which might run into technical problems. This is despite the fact that many working in the field acknowledge the security and privacy benefits of such a card system.”

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