Great video highlighting the usability of “new” technology and tech support. Imagine the usability problems that surfaced when books were first created!

“This video makes fun of moderns newbie computer users by illustrating – in a way fully understandable to them – how silly some of their questions are by creating a similar problem 500 years ago.It’s from a show called Øystein & Meg (Øystein & I) produced by the Norwegian Broadcasting television channel (NRK) in 2001. The spoken language is Norwegian, the subs in Danish. It’s written by Knut Nærum and performed by Øystein Bache and Rune Gokstad.”

View the video (Subtitles)